Privacy and cookies

Who is responsible

iTelico Reviews is operated by DGC Wholesale and Ventures Ltd, registered in England and Wales, company number 11067198. Registered office: 50 Princes Street, Ipswich, Suffolk, England, IP1 1RJ. We are the controller of personal information handled for this website and its enquiries.

For privacy enquiries or to exercise your rights, email privacy@itelicoav.co.uk or write to our registered office.

Browsing this website

You can read our articles without an account. This website has no comment forms, newsletter signup, advertising analytics or embedded third-party media. We do not set application cookies or use browser storage. Fonts and any images are served from this website.

Our hosting services may process your IP address, browser information, requested pages and access times to deliver pages, diagnose faults and protect the service. We use this information for our legitimate interests in operating a reliable and secure website.

Contacting us

When you contact us, we use the contact details and information you provide to respond, investigate corrections and maintain a record of the enquiry. Our lawful basis is our legitimate interest in responding to correspondence; legal obligations may also apply to rights requests or disputes. Please do not send payment-card information or unnecessary sensitive data.

Access is limited to people who need it and service providers supporting our hosting, email and administration. We do not sell your personal information. If information is transferred outside the UK, we use an applicable adequacy arrangement or appropriate contractual safeguards where required.

How long we keep information

Following our group retention policy, general enquiries are normally retained for up to three years. Website access and security logs are usually retained for up to twelve months. Records may be kept longer where needed for an ongoing investigation, legal obligation or claim. Rights-request and complaint records are normally retained for up to six years after closure.

Amazon and other external links

Amazon and manufacturer websites handle visits under their own privacy and cookie policies. When you follow an external link, your browser may disclose this website as the referring site. If affiliate links are enabled, the link includes an identifier for our Associates account; it does not contain a visitor identifier assigned by us. Amazon may use its own cookies and tracking after you visit.

Any order is placed with the seller on Amazon. We do not receive your payment details through this website. If affiliate reporting is enabled, Amazon may provide referral and commission reports under its programme terms.

Your rights

Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal information, and object to processing based on legitimate interests. Contact our privacy email above. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

We will update this notice if the way this website handles information changes.